Product Specifiers and Specification Generators
Automating product selection and specification generation for your custom manufactured products is an excellent way to reduce your selling cycle time and your fulfillment overhead. Not only that, but your customers will prefer doing business with your company over the competition because they know that it is easy to specify your products. Your specification then become the standard in your industry and will most likely take the form of an Request for Quotation (RFQ).

Custom Back Room Integration
Many organizations spend numerous man hours retyping, hand writing, and manually importing information on both the fulfillment and procurement areas of their organizations into their proprietary back end systems. Well, we can help. By building custom solutions that can automate these daunting and time consuming tasks, your organization is sure to realize the value that these solutions will add to your organization and improve your bottom line.

Electronic Shopping Carts
Whether you have a CD-ROM based products catalog or a corporate web site, adding electronic shopping cart functionality can make it easier for your customers to do business with you. Now, your customers no longer need to call in, fill out forms, or actually come in. With just a few clicks of a button your customers can now order your products with little to no intervention from your sales staff.

Automated Lead Generation and Prequalification
One of the most costly areas of sales is the time spent on leads that have little to no potential for buying your products or services. It is hard to determine this potential without spending the time with them to understand their needs. Well, integrating automated lead generation and prequalification technology with your electronic marketing tools, will allow your sales staff to dedicate their valuable time to those customers with a higher potential for a sale while at the same time providing the necessary level of followup based on their prequalification results.

Electronic Customer Service Program
Organizations are realizing more and more that too much of their capital is being wasted on telephone-based customer service departments. These organizations are now turning to the web as a means of resolving issues that their customers may have and spare them the long, boring, precious minutes wasted on hold. Let's reward your valuable customers with customer service available with a click of a button. And the bonus is that it will save your organization the overhead of telephone-based customer service.

Client / Vendor Extranet Applications
Maintaining a relationship with your clients and vendors can sometimes be a very time consuming task. We build extranet solutions that can help to automate the information exchange between these affiliates. With a single secure login, your clients can view their invoicing status, make service requests, chat live with service rep, view their buying history, and much much more. This technology can also be a crucial means of automating your organizations procurement process by providing your suppliers with similar secure web-based tools.

Stop back July 15th for real-world case studies of how these solutions have been benefitting our clients!